Two Way Radio Privacy Policy

Data Protection

In accordance with Crystal Radio Systems company policy, information about you will not be passed to a third party, unless you give us your permission to do so, or it is required to fulfil your order. We store the information you provide to us for the provision of the best possible service. We will use all data in a fair, lawful and secure manner, and solely in connection with our company business. We promise NOT to pass this information to traders of personal data. You may check and amend the information that we hold about you by logging into your account or contacting us.

Optional analytics and advertising

We use Google Tag Manager (container GTM-58D5QLB) to manage Google Analytics, Google Ads and Hotjar (Contentsquare) on this website. Google Ireland Ltd / Google LLC may receive page visits, browser and device information, approximate location, cookie identifiers and advert interactions to measure website use, advertising performance and improve advertising. Google Ads may replace our telephone numbers with Google forwarding numbers to measure calls, including the time and length of calls. Hotjar (Contentsquare) may receive interaction data and session recordings to help us understand and improve how the shop is used. These services use optional cookies and related browser storage.

For visitors in the UK, EU, EEA and Switzerland, optional tracking stays off until you accept it. If we cannot establish your region, we also ask first. Elsewhere, optional tracking is enabled by default unless you reject it or send a supported browser privacy opt-out (Global Privacy Control or Do Not Track). Google customer-data matching and advertising personalisation signals are disabled: we do not send email addresses, telephone numbers or addresses for enhanced conversions through this installation.

You can accept or reject optional analytics and advertising together, or withdraw at any time using Cookie settings at the bottom of every page. Opening settings does not change your current choice. Withdrawal stops optional tracking and refreshes the page and other open tabs. Essential basket, account and privacy-choice storage remains available.

Your browser stores a random visitor reference, region, the choices you made, timestamps, the notice text/version and choice history so that acceptance evidence is preserved when you withdraw. This record is kept in this browser until its site storage is cleared. Blocked events are not replayed if you later accept. These choices apply to this browser; make them separately on other devices. You can also manage Google's advertising choices at adssettings.google.com. Contact sales@twoway-radio.co.uk about your privacy rights.